What a Patient Advocate Does, When You Need One, and How to Hire the Right One
When someone calls me looking for a patient advocate, the conversation usually starts the same
When someone calls me looking for a patient advocate, the conversation usually starts the same
The phone call usually comes on a weekday morning. A daughter, sometimes a son, sometimes
A few years into my career in quality improvement, a nurse manager slid a binder
Building an ADA compliant website for healthcare became personal for me a few years ago,
A few years into this work, I stood outside an exam room and listened to
The moment I truly understood patient engagement happened at a bedside, not in a meeting.
A few years ago, when a patient brought a smartwatch reading into a clinic, the
I have sat through more AI in healthcare demos than I can count. Most follow
Ask any person who uses a wheelchair how their last annual physical went, and there
Health literacy is something I first understood not from a textbook, but from a diabetes